Purchase Orders, Shipping & Returns
FAX your PO to: 215-956-9041
MAIL your PO to: Marco Products, Inc.,PO Box 686, Hatfield, PA 19440
E-MAIL your PO to: [email protected]
WEBSITE ORDERS: Shipping and handling charges for ORDERS PLACED THROUGH OUR INTERNET STORE and shipped within USA or to US Territories will be charged a flat fee of $7.00 on all orders under $125.00. Orders $125.00 and over ship for free! All domestic orders are shipped UPS Ground or USPS. UPS does not deliver to PO boxes.
PURCHASE ORDERS: Shipping and handling charges for MAIL ORDERS and PURCHASE ORDERS shipped within USA or to US Territories will be charged based on invoice total (see chart below).
PREPAY POs and SAVE! To receive free shipping and handling on purchase orders $125.00 and over shipped in the United States and to U.S. Territories payment (check, money order, or billable credit card #) MUST be enclosed/received with your order. Sorry, but we cannot extend this offer to orders requiring net 30 billing or orders being shipped outside the United States/U.S. Territories.
Shipping & Handling Charges for Purchase Orders (shipped to USA & US Territories)
|$00.00 to $74.99||$7.00|
|$75.00 to $79.99||$7.50|
|$80.00 to $84.99||$8.00|
|$85.00 to $89.99
|$90.00 to $94.99
|$95.00 to $99.99
|$100.00 to $104.99
|$105.00 to $109.99
|$110.00 to $114.99||$11.00|
|$115.00 to $119.99||$11.50|
|$120.00 to $124.99
|$125.00 to $499.99||10% of invoice total|
|$500.00 to $999.00||5% of invoice total|
YOUR ORDER IS IMPORTANT TO US! Please include an e-mail where we can send a confirmation of receipt of your FAX. If you do not receive a confirmation within one week, please call 1-800-448-2197 to assure your order was received and is being promptly processed.
OTHER FOREIGN COUNTRIES: Please E-mail a list of the materials you wish to purchase and where the items are to be shipped to [email protected] We will reply with a shipping/handling quote for your approval. Note: Please allow 4-6 weeks for delivery. Orders may be delayed in customs.
RETURN POLICY: We want you to be 100% satisfied. If a product does not meet your needs, returns will be accepted if received by Mar*co postpaid, within 60 days of the invoice date, in resalable condition, and with the reason for the return. All shipping charges (to and from) on returned items and reshipment charges on exchanged items are the responsibility of the buyer. Please include the invoice number with all returns. Mar*co cannot be responsible for claims made after 4 months of the invoice date. Tracking and claims on lost/undelivered returns not received by Mar*co are the responsibility of the purchaser. Please note: Digital books (eBooks/eLessons/eActivities) are not returnable.
Please send all returns by UPS or insured mail to:
Marco Products/Returns Dept.
214 Kale Road
New Bern, NC 28562
FREE CATALOGS! If you are sponsoring a workshop, conference, or class, or wish to distribute our catalog to staff, call us at 1-800-448- 2197.